(1) The delivery times we specify start from the moment of our order confirmation provided that the purchase price has been paid (paypal, credit card). The delivery period is from five to fourteen working days for Europe and from seven to thirty working days to worldwide, a different delivery time is specified in our online shop for the respective goods. The exclusions are November, December and January, where the delivery time may be longer
(2) If no items among the products that the Customer has chosen are available as of the moment the order is placed, the Provider shall immediately inform the Customer in the order confirmation. If the Customer is a consumer, the Provider clearly informs the Customer of whether there are any supply limitations by the latest at the start of the order process. If the product is not available in the long term, the Provider can cancel the acceptance notice. No contract is concluded in this case.
(3) If the product identified by the Customer in the order is only temporarily unavailable, the Provider also immediately informs the Customer in the order confirmation. In the event of a delivery delay of more than two weeks, the Customer is entitled to withdraw from the contract. The Provider is also entitled to terminate the contract in this case. If this happens, the Provider will immediately return to the Customer any payments made by the Customer.